We now offer international delivery outside of Thailand by international postal service with tracking, which usually takes 9-20 days for Southeast Asia, Asia, the EU, and Oceania countries. The rest of the world is also available upon your request. For more info, see FAQs or reach us by email: cs@morchstore.com
Shipping Method
Thailand Post
Shipping Method
• International with Tracked 9-20 Days : from 245 THB.
(Weight based.)
Shipment Cut-off
Mon – Fri. : 5 p.m.
Sat – Sun. : 10.30 a.m.
(excluded Business Holiday)
Shipping available countries:
SEA and Asia Countries :— Bhutan, China, Hong Kong, India, Indonesia, Israel, Japan, Laos, Lebanon, Macao, Malaysia, Maldives, Myanmar, Philippines, Russia, Saudi Arabia, Singapore, Sri Lanka, South Korea, Taiwan, United Arab Emirates, and Vietnam.
EU Countries :— Austria, Belgium, Bulgaria, Croatia, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Luxembourg, Mexico, Morocco, Netherlands, Norway, Poland, Portugal, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom (UK).
Oceania Countries :— Australia and New Zealand.
North America :— Canada.
South America :— Brazil.
*Rest of world available upon request; please email us for available shipping method or see FAQs
How to place international order
This section guides you the step of placing an order on our store, please click or touch title below for more info.
1. Add item into cart
Step 1: Add item to cart
Browse All Items, click or touch on item name. Now you can select color on (1), size on (2), and add to cart by the button (3), respectively.
After item(s) are added to the cart you will see the cart panel slide automatically to the left side of your screen.
2. Checkout
Step 2: Checkout
Fill your shipping address from (1) to (8).
Description.
(1) Fill out your e-mail for contact and to receive a receipt and tracking number.
(2) and (3) Your first name and last name.
(4) Select your country.
(5) Your address, e.g., house number., unit number, road name, etc.
(6) City name. If your address has no city, just input – (hyphen sign).
(7) Post Code, Zip Code, or Pin Code.
(8) Phone no.
(9) To the next step for shipping method.
3. Shipping Method
Step 3: Select Shipping Method
Always select the shipping method with International with Tracked (1) and proceed to the next step (2) to the payment. (Even if you select other options, we will request a charge for international shipping by email later.).
4. Payment
Step 4: Select payment method
Credit Card is default and best for all international orders (no SMS-OTP required at this moment), but you can pay with other options if you are familiar with them.
Descriptions.
(1) Input your credit card number e.g. 16 numbers for VISA credit card.
(2) Month expire and Year expire in MM/YY e.g. 09/29.
(3) CVV or CVC also known as Secure code/Verify Code.
(4) Your name on your credit card.
5. Place an order
Step 5: Place an order
Select Same as Ship to (1) and place an order (2). In Order Note, you can leave messages, make special requests, or even say Sawasdee krub. We are pleased to hear you.
Our Cut-off Arrangement
Thailand Post
We usually ship and consign your parcel to Thailand Post carrier within 24 hours after receiving your order from Monday to Friday 9.30 a.m.–5 p.m. and Saturday–Sundays 9.30 a.m.–10.30 a.m. during business hours. Order placement during off-business hours will be shipped the next day. Our arrangement excluded holidays, which will be notified on the checkout page.
How to track parcel
International delivery can be tracked via ThailandPost Track&Trace. or destination postal tracking at your delivery country. The status will be updated within 24 hours after your order has shipped. You can also install a parcel tracking app on your mobile for automated tracking, e.g., 17Track, AfterShip, etc.
Order refund
We accept a full refund only if the international order has not yet shipped out from our warehouse. If your order is incorrect, please reply an order confirmation email back to us ASAP. We always examine goods for their perfectness before shipping out to ensure that you will get them in perfect condition.
Import duties and taxes
Your parcel may be subject to such import duties and taxes as sales tax or VAT charged by Customs when the parcel arrived in your country. If you don’t pay taxes, the parcel will be treated as discard, abandon, or return to Thailand. We cannot accept a full return or refund for this case.
We are not responsible for unpaid customs duties and taxes and will not provide refunds for orders sent back due to customs issues. Please check your country’s customs regulations and policies before placing your order.
Delivery failure
Due to factors outside our control such as the absence of the recipient, customs procedures, late delivery timeframe, incorrect address, etc. If the parcel cannot be delivered due to the customer’s inaction or errors, the order cannot be refunded. We are also not responsible for parcels sent back to us.
More questions and concerns? reach us here
Please feel free to reach us to: cs@morchstore.com in English. We will reply you back within 24 hours.